The Business Correspondence Module is particularly useful for those seeking to improve their ability to write letters, faxes, or e-mails in English. Students will learn the structures, expressions, and procedures commonly used in English business writing, as well as how to communicate clearly and effectively through written documents.

Sample themes:

• claim letters
• customer relations letters
• requesting information
• cover letters
• collection letters
• providing information

This course will provide learners with the language abilities necessary to facilitate and participate in business meetings. Logistical areas such as opening a meeting and following an agenda will be combined with special techniques for answering questions and guiding discussions in order to make meetings a success.

Sample themes:

• initial formalities
• opening and closing items
• controlling the discussion
• clarifying and summarizing
• agreeing and disagreeing
• minutes of the meeting

The language covered in the Negotiating Module is directly linked to key strategies used in business communication, enabling learners to apply their professional skills when speaking English. In this course, students will learn key phrases and structures used when discussing negotiations.

Sample themes:

• agreeing on goals and procedures
• proposing solutions
• summarizing progress
• exerting pressure
• preparation and strategy
• interpreting signals and body language

This course will give students the skills needed to prepare and deliver professional presentations in English. In addition, practical techniques such as body language and pronunciation will be sharpened. Students' progress will be measured by their in-class presentations, which will also serve to build their public speaking confidence.

Sample themes:

• making a presentation flow
• using visual aids
• managing interruptions and objections
• involving the audience
• getting the message across
• explaining results and consequences

One of the most difficult tasks for many non-native English speakers is maintaining a phone conversation, since speakers cannot rely on body language and facial expressions to aid comprehension.

During the Telephoning Module, students will learn the vocabulary, structures, and idiomatic expressions commonly used in telephone conversations. Students will practice the listening skills necessary for telephone conversations while learning to speak clearly so that others may understand them while on the phone.

Sample themes:

• beginning and ending calls
• repetition and clarification
• expressing feelings and reactions
• calling new contacts
• overcoming barriers
• taking part in conference calls

The inlingua Finance Module is a business English program covering the key language needed by professionals in financial management, financial services, and investment. The course equips learners to deal with real business situations by introducing genuine and versatile language.

The program is aimed at executives who are already conversant with the concepts of finance, and who need to use their professional skills in an international, English-speaking environment.

Sample themes:

• financial services, loans, and bank accounts
• personal wealth
• assets and liabilities
• economic indicators
• investment strategy
• investment appraisal and financial problems
• market forecasting and fluctuations

The Socializing Across Cultures Module covers the language skills necessary to communicate across borders. It will be helpful to people who often travel on business trips or who frequently receive visitors from abroad.

The language presented in this course is directly linked to key strategies used in social contact with business acquaintances. The course also deals with techniques for enhancing communication between non-native speakers.

Sample themes:

• greetings and introductions
• offering and receiving hospitality
• making arrangements to meet
• discussing leisure and interests
• using public transportation and taxis
• accommodation arrangements